Arizona Auto Repair

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5

Thanks to all of you for the great service! Did some shopping around and you gave me more bang for my buck! So glad you specialize in Ford products. Nancy you're a sweetie :) . God Bless you all.

5

New to the area from Lexington, KY and looking for someone to give me the TLC I've come to expect from my previous mechanics. They were first rate from the moment Nancy took my call and logged in my information. I was treated thoroughly in a professional manner and the level of service I was looking for was more than met in both the way me and my vehicle were treated. I would recommend anyone with a BMW to give this company an opportunity to service their vehicle. Kudo's to all at Wilhelm!

5

Just had my oil changed at Wilhelm Automotive and like my previous visits to their Surprise location, service was quick and professional. Plus their friendly and helpful attitude makes the wait time go quickly. Definitely a quality shop with quality people.

5

Thanks to Nancy, and the Surprise Crew for a fast and smooth visit on 5/9 Long time customer,,always come back, Straight talk,,and sometimes you do not want to hear the bad news about your Patient..but you, i believe, can trust the Recommendations they give you..hurts at times..but they do not BS and talk it,,then surprise you at pick up time..thanks,,

5

I have been going to Wilhelm Automotive for over 20 years and have had nothing but outstanding experiences. Plus they have saved me a lot of money compared to what the dealerships charge. Today I was in and out in less than a half hour. I will be back.

5

A great quality auto repair shop. I always receive prompt and personalized attention. I have been using this shop every since moving into this area. The service reps monitor the progress of my automobile to see that is done right. I have no complaints and recommend them.

5

A great quality auto repair shop. I always receive prompt and personalized attention. I have been using this shop every since moving into this area. The service reps monitor the progress of my automobile to see that is done right. I have no complaints and recommend them.

5

A great quality auto repair shop. I always receive prompt and personalized attention. I have been using this shop every since moving into this area. The service reps monitor the progress of my automobile to see that is done right. I have no complaints and recommend them.

5

A great quality auto repair shop. I always receive prompt and personalized attention. I have been using this shop every since moving into this area. The service reps monitor the progress of my automobile to see that is done right. I have no complaints and recommend them.

5

Being a retired aircraft mechanic, I have extremely high standards and am very picky, but I have to give these guys an A+. I waited a few weeks before writing this review to ensure the fixes on my car didn't reveal any latent defects that would surface a few weeks later. They did not so here goes: Dave. As manager of this shop, I want to thank you AND your excellent crew for the excellent work you've done on my 98 Trans Am.. Specifically, both the work you did to correct my routh idle, and the job you did when you replaced my cracked radiator. Since the radiator was out to be replaced, I also requested a flush, and then YOU called me to tell me that the hoses were showing signs of rubber rot (I had noticed that myself, and thought that despite the expense, now would be the best time since the hoses were partially disconnected anyway).. You also told me that the chemicals in the flush had properties that would protect the metal. I didn't realize what other hidden properties the chemicals had, because ever since that flush, my temperature guage consistently runs between 1/4, and 1/3 even in stop and go traffic, and even with the temperature now in the 90s. Prior to the flush, it typically hovered around the 1/2 mark in the same traffic conditions, EVEN THIS PAST WINTER! I've had 2 prior flushes and NEVER had those kind of results. As for your other job (cleaning out carbon deposits inside my engine), my car idles sweet and literally pins me back in my seat when I give my baby full throttle. You guys are the best and will be seeing me whenever I need help with both my car, and my wife's car (a 2000 VW Passat). To anyone wondering where to take your vehicle where you'll take it back in NOTIBLY better condition, rather than be "taken" by some other shop or dealership that only have "nice people" (you wouldn't believe how many 5 star ratings I see based only on smiles and "they kept me informed"). QUALITY and RESULTS, not smiles and phone calls, are the metrics for success when it comes to your vehicle. So consider Wilhelm Automotive in Surprise, AZ as your vehicle's doctor and surgeons. But at the end of the day, it's really the shop manager and his/her crew that make or break the shop's reputation. So I'll give you this rhyme as your shop's motto: I finally found a shop with high standards like mine. So hopefully you'll be here for a very long time! :-) THANK YOU! Eric