I went to Wilhelms after AAA had come to my home because I had a dead battery in my T-bird. They didn't have the battery and told me I should get one at a battery "place". I had asked for a price and they told me it would probably be around $184. I was headed to the Ford dealer when I decided to take it to Wilhelm's as they had done well for me in the past. They checked with the Ford dealer and went to pick one up, took me home, replaced the battery and picked me back up again. All this within 3 1/2 hours and at a cost of $120. plus. Now that's service.