I come in faithfully every 3000 miles to have the oil changed. the technicians ALWAYS do more and for free. Whenever something a problem or a potiental problem is discovered, I am advised right away. I can have the problem taken care of same day or schedule another appointment to come back to get the repair done. I am never pushed into a repair decision. Options are always discussed first, then a solution is selected. They are always giving discounts on even the regular services they provide. I have to say that the technicians and staff treat each vehicle they service as their own and do everthing to ensure it is running in tip top share and is safe to operate. I will never go anywhere else for my service!!