My first experience with Welhelm was "normal". I was in and out and nothing special happened. My next few appointments were basic maintenance and, again, were nothing special. These times, the service was great and the consideration was fantastic. This last time, your Litchfield Park group were the best. My 103,000 mile, 11 year old Subaru came in for an oil change. Whoops, turned out it had a cracked fuel pump and a miscellaneous set of other problems to the tune of $1100. I got the car back in record time! But, it was the follow-up care that impressed me the most. Less than 48 hours after the return of my car, the radiator blew in my driveway. Your policies have made a life-long customer who will recommend your business to any and everyone. Thank you!!