Last week, I dropped in at the Wilhelm Automotive Center in Tatum Ranch-Cave Creek, AZ. I was having problems with my Interstate battery- that had been purchased at Valvoline only two years ago, and was under a five year warranty. But- before stopping at Wilhelm, I had the battery checked at Valvoline, and they claimed that the battery was fine. Once at Wilhelm, Mike (who is also a USAF Reservist as well as a gentleman) and his team dropped everything they were doing and tested the battery. The battery tested conclusively bad and I was given the printed diagnostic test results as proof. As opposed to returning to Valvoline, I decided to allow Mike and his team to take care of it. They did and I was charged a fair price for a new Delco battery, which they installed right away. Mike and his team then retested the battery as well as the charging system. I was back on the road in about half and hour. Thank you Wilhelm Automotive for your excellent customer service!! Best regards, Thomas C of Scottsdale, AZ.
Thomas, thank you for taking the time to share your opinion about our services. We are glad that Mike and the team did a great job and we appreciate your business.
- TATUM RANCH location