We have had such a terrible experience here now twice, the first time our trucks fuel pump died they replaced it then 3 days later it died again. The wiring was bad when they replaced the fuel pump and wiring. When my husband asked me why they didn’t check the apologized and explained that’s not their normal. Now back two years later same issue (we thought the work was under warranty still) and the same exact situation happen. When my asked again they stated the same thing normally they would have. Be aware they enjoy getting that diagnostic fee each visit. ***The manager did reach out about the above review and did make things right. We are much happier with the results now. *** Thank you Wilhelm automotive for correcting things!
Good morning Shawna. Sorry you had a bad experience at our Surprise store. I am going to have David our manager reach out to you this morning. We strive for 100% customer satisfaction and want to make this right.
- SURPRISE location