Arizona Auto Repair

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Does my new car have to be serviced by the dealer?

Q: I just traded in my old clunker. Does my new car have to be serviced by the dealer?
-Judy

A: No, Preventive maintenance and service can be performed by any ASE certified automotive technician and they can maintain all manufacture warranties. However, do keep records of services and do the recommended services according to the manufacturer, so your warranty will be honored. The only service that must be performed by the dealer are the Manufacture’s Warranty repairs. An ASE certified technician and auto shop should make sure that you meet all of your manufactures recommendations and maintain your records. When a warranty issue does arise, your shop of preference should alert you, so you can take the vehicle back to the dealer for warranty repair. A simple phone call to your dealer is always a good idea so that you may confirm the item in question is still under warranty.

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